PRIVACY POLICY
At Isabella Marie James, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website isabellamariejames.com products, or services.
Information We Collect
We collect personal information when you make a purchase, sign up for our newsletter, or engage with our website in other ways. The types of information we collect include:
Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
Order Information: Details related to the products you order, including charcuterie boards, ingredients, and other related items.
Non-Personal Information: IP address, browser type, operating system, website usage data, cookies, and other tracking technologies.
How We Use Your Information
We use the information we collect to:
Process your orders and fulfill your charcuterie board and catering requests.
Communicate with you about your orders, including confirmations, shipping updates, and customer service inquiries.
Send promotional materials and newsletters if you have subscribed, and provide you with information about new products, offers, and events (you can opt out at any time).
Improve our website and services by analyzing trends, improving user experience, and personalizing your experience.
Protect against fraud, comply with legal requirements, and ensure the security of our services.
How We Protect Your Information
We implement a variety of security measures to safeguard your personal information. These include the use of secure servers, encryption technology, and secure payment gateways. However, please note that no system is completely secure, and while we take every precaution to protect your information, we cannot guarantee the absolute security of data transmitted over the internet.
Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:
With third-party service providers who assist us in processing orders, payments, and shipping (e.g., payment processors, delivery partners).
With legal authorities or third parties as required by law, or to protect the safety and security of our customers or our business.
In the event of a business transfer, such as a merger or acquisition, your information may be transferred to the new owner.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help us analyze website traffic, improve user experience, and customize your interactions with our site. You can manage or disable cookies through your browser settings, but doing so may impact some features of our website.
Third-Party Links
Our website may contain links to external websites, such as suppliers, delivery partners, or business partners. These websites have their own privacy policies, and we are not responsible for their content or privacy practices. Please review their privacy policies before submitting personal information to these third-party sites.
Your Rights and Choices
Depending on your location and applicable law, you may have the right to:
Access and update your personal information.
Request the deletion of your personal information.
Opt out of receiving marketing communications or promotional materials.
Request restrictions on the processing of your data.
If you wish to exercise any of these rights, please contact us at hello@isabellamariejames.com.
Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to periodically review this policy to stay informed about how we are protecting your privacy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you would like to request access to or deletion of your personal data, please contact us at:
hello@isabellamariejames.com
Effective as of March 25, 2025